Refund policy
60-DAY RETURN POLICY
We take great pride in the superior quality of our products and want you to be pleased with your purchase. We believe in offering the very best value, quality, and selection to our customers.
Your complete satisfaction is our ultimate goal. You may return any item shipped by beauxi.com, keeping the following in mind:
- It may take up to 7 weeks for some individuals to see results, please continue using the product until you are satisfied with the results
- You should return the item to us within 60 days of your purchase date. Products received after the 60 day mark, will not be qualified for a refund.
- Before sending back the item, we need you to email us at contact@beauxi.com, so we can authorize the return. Please note, that if you fail to contact us before the return item shipment and you have passed the 60-day mark, we won't be able to issue a refund and we won't send the products back to the customer.
- Any items received as a gift with your purchase, should be returned along with the products you would like to return. The value of missing items(gifts received with your purchase) will be deducted from the refund.
- 25% return processing fee applies on all returned packages.
- Shipping Fee is Non-Refundable, even if you have been qualified for free shipping, the cost of S/H will be deducted from the refund amount.
- We do not provide free return shipping labels.
- INTERNATIONAL ORDERS, must be returned and delivered to us within the 60 days. S/H cost will be deducted from the refund price. We can provide the exact amount of shipping cost to customers.
DAMAGED OR MISSING ITEMS: If an item is missing or has been damaged during transit, you should report it within the first 48 hours of receiving the package. The items won't be replaced or refunded after 48 hours of receiving the package.
CANCELLATION
All cancellations must be done within 24 hours of the purchase(before shipment). If a cancellation request received after the package was shipped, we won't be able to cancel the shipment. Customers will be responsible to return the package. S/H fees will be deducted from the refund amount.
ATTENTION: Please return the package unopened, opened packages will be subjected to 25% return processing fee.
ATTENTION:
BEAUXI CAN NOT BE SOLD BY INDIVIDUALS. We no longer offer wholesale pricing and we do not authorize resellers to sell our products online or in store. Beauxi can only be purchased directly from our website. Do not trust other sellers, they can sell old or counterfeit products. We won't be responsible for any side effects caused by counterfeit products and we won't be contacting the seller on your behalf.
